"It's a very low-risk model for us... and we also benefit from specialised support and management, which is better than we could do ourselves."
Managing,
Mountain Warehouse
The last ten years have seen enormous growth in the use of Information Technology in business. Unfortunately much of this growth has fallen short of the commercial value that it promised to deliver. Real TSP was established with the benefit of hindsight after this less than glamorous period.
We specialise in developing e-commerce channels for established retailers and consumer brands. While some clients made their first online steps with Real TSP, other have asked us to improve their online channel. Either way, our underlying philosophy sets new standards in how technology based solutions will be delivered.
We like to operate on a performance incentivised basis and are glad to be measured against a variety of criteria e.g. traffic, sales, ROI. Our fees are typically a percentage of the online revenue uplift - not upfront cash charges. This provides an ongoing incentive for both parties to continuously work on the success of the online business. Depending on your business circumstances, other more traditional charging structures are possible.
When we operate on a "No sales, no fees" basis, the cost of building an online sales channel is largely variable for our clients. This means that, except for the initial marketing effort, the online business can finance its own growth at very low financial risk.
About to open an online channel? See our low risk approach.
Want to improve your existing online channel? See how Real TSP can help you.
We provide the full range of services which are critical to success online. For example: customised website development, high ROI online marketing, quality catalogue building and reliable order fulfilment. Our clients opt for either a fully or partially outsourced solution. If you choose the in-house route, you can rely on our business advice to set up your online operations.
We have discovered through our close involvement with clients that often the single biggest pain point for growing online channel is the lacks of commercial and operational leadership. As a result we often step in to improve operations and, if necessary, we can second a dedicated e-commerce manager to lead your cross departmental online team.
All our development is based on open standards that ensure interoperability with all our clients' systems, today as well as in the future. Wherever possible, we make use of open source tools and infrastructure building blocks because they offer unrivalled performance, security and flexibility in customisation and integration.
Our clients always receive the full source code of any solution we provide, ensuring that they can determine their own destiny without lock-in and bring internal or third party resources to bear if they so choose.
For further details, please see our technology pages.
Offload financial risk and operational burden