Technology

Meeting the challenges of growth

Real TSP uses state-of-the-art technology to underpin its projects. Wherever possible, we make use of open source tools and infrastructure because they offer unrivalled performance, security and flexibility in integration. Our clients always receive the full source code of any solution we provide, ensuring that they ultimately own the solution that we create together.

Real Commerce is Real TSP's first class e-commerce platform

Technology

Real TSP Solutions

Customer facing systems

  • Online Shop: E-commerce Platform is fully customisable for your design and functionality requirements. It offers one of the richest sets of sales and promotion features in the industry, including automatic bundled offers, outfit suggestions and personalised recommendations
  • Order management: Automated order tracking, centralised information allows staff in different locations to manage orders simultaneously.
  • Support system: Enquiry tracking system for all email, phone and other requests - multiple user.
  • Customer Relationship Management: advanced functionality for the management of marketing campaigns such as newsletters, competitions, vouchers etc.

Integration with internal systems

  • Inventory control: 2 way integration means stock level data is fed both ways between your inventory control system and Real Commerce. So your online shop automatically informs customers of availability and your inventory system is always up to date.
  • Financial systems: Cut administration time and ensure profitable pricing by automatically synchronising price information with your online store. Orders placed online are also fed back into your financial systems, giving a clear overview of financial performance.

External providers

  • Payment Clearing: We offer scalable solutions: from simple use of your existing, in-store PdQ system, to fully validated direct clearing with the Bank. This process makes it easy to manage partial payment of orders and refunds, as well to veto fraudulent transactions.
  • Fulfilment providers: Integration of our systems with the inventory systems of an outsourced fulfilment provider ensures a streamlined, quality service.

A robust and secure infrastructure

  • Real Commerce is scalable enterprise software, which integrates easily with existing and future systems.
  • We continuously develop this platform and our clients enjoy regular upgrades.
  • Managed, dedicated hosting guarantees both high performance and extraordinary reliability.
  • We implement a rigorous and proactive security policy, acting on potential problems before they become a concern.
  • Growth monitoring, projection and planning ensure that you are never limited by your infrastructure.

To see examples of our technology in action, take a look at some of our clients' site. For a more complete demonstration of our technology please contact us.

Secure, reliable technology that grows with you!